Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.
But when it comes to repairs, some things stay the same. The following tips should help you along the way:
Do your homework before taking your vehicle in for repairs or service.
- Read the owner's manual to learn about the vehicle's systems and components.
- Follow the recommended service schedules.
- Keep a log of all repairs and service.
When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.
Use all of your senses to inspect your car frequently. Check for:
- Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
- Changes in acceleration, engine performance, gas mileage, fluid levels.
- Worn tires, belts, hoses.
- Problems in handling, braking, steering, vibrations.
- Note when the problem occurs.
- Is it constant or periodic?
- When the vehicle is cold or after the engine has warmed up?
- At all speeds? Only under acceleration? During braking? When shifting?
- When did the problem first start?
Once you are at our location, communicate your findings.
- Be prepared to describe the symptoms.
- Carry a written list of the symptoms that you can give us.
- Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.
Stay involved. . . Ask questions.
- Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
- Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
- Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
- Leave a telephone number where you can be called.
What People Say About Us
Had a tire issue on my camper on the way to Letchworth State Park. Farmington Service was the only place within 30 miles with a trailer tire in stock. They got me back on the road quickly and at a fair price. Thanks!!
I can not express the appreciation I have for everyone at Farmington Towing. You guys not only made sure my car was safely delivered to my garage of choice but also made sure there was nothing in the car or on the key ring that I needed. Before seeing the out reach of support from you all this morning I haven't had a genuine smile in weeks. Merry Christmas and stay safe.
My daughter had a very important 2nd interview for a new job - all the paper work she needed was locked in her car with her keys and she didn't have much time - they were there in less than 10 minutes for a small charge. Relieved her stress, Thank you all so much!!!
Have had my car serviced at farmington service for over 35 years and must say that i have never been disappointed. Tom and Shawn are very professional, thorough and caring when it comes to their customers safety on the road, and I would recommend everyone to take their vehicle there for any service that they need done.. Thanks guys for all you do for my family.
Jeremy was very kind. He tried to start my car many times before the tow. He called around to find an auto repair shop that would take my car right away since I was from out of town. Very honest and caring. Thank you!
What great service! Towed my son's car off the thruway promptly at half what I thought they were going to charge me! Thank you!